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Privacy Policy

Last updated: Q1 2026

Thank you for your interest in Visork. This Privacy Policy explains how Filip Šedivý ("Company", "we", "us", or "our") collects, uses, discloses, and protects personal data when you access or use our website and services.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Controller Information

The data controller responsible for processing your personal data is:

Filip Šedivý Business ID (IČ): 05435561 Address: Hledíková 3008/2, Praha 10, 106 00, Czech Republic Email: hello@visork.com

2. Scope of This Policy

This Privacy Policy applies to:

  • the Visork website,
  • APIs, dashboards, and related services,
  • communications with us (email, contact forms),
  • documentation and developer resources.

It does not apply to third-party services that may be linked from our website.

3. Information We Collect

3.1 Information You Provide Voluntarily

We may collect information that you voluntarily provide, including:

  • name, email address, and contact details,
  • company name and role (if applicable),
  • account registration information,
  • communications sent to us (support requests, inquiries),
  • billing and invoicing information (where applicable).

3.2 Information Collected Automatically

When you access or use the Service, we may automatically collect:

  • IP address,
  • date and time of access,
  • browser type and version,
  • operating system,
  • pages visited and actions performed,
  • referral URLs.

This data is collected through server logs, cookies, and similar technologies.

3.3 Cookies and Analytics

We may use cookies and comparable technologies to:

  • ensure proper operation of the Service,
  • analyze aggregated usage patterns,
  • improve performance and security.

You can control cookie usage through your browser settings. Disabling cookies may affect some features of the Service.

3.4 Customer Content and API Data

If you use our APIs or upload data for analysis:

  • such data is processed solely to provide the Service,
  • we do not use Customer Content for advertising,
  • data is processed according to contractual and legal obligations.

Where required, data processing agreements (DPA) apply.

4. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

  • Performance of a contract (providing the Service),
  • Legal obligations (compliance with applicable laws),
  • Legitimate interests (security, analytics, service improvement),
  • Consent, where explicitly required.

5. How We Use Information

We use collected information to:

  • operate, maintain, and improve the Service,
  • provide customer support,
  • communicate with you regarding the Service,
  • ensure security and prevent abuse,
  • comply with legal and regulatory obligations,
  • analyze aggregated usage statistics.

We do not sell personal data.

6. How We Share Information

We may share information only in the following circumstances:

  • with service providers acting as processors (e.g. hosting, analytics),
  • where required by law or lawful authority,
  • to protect rights, safety, or property,
  • in connection with a business transfer (e.g. asset sale),
  • with your explicit consent.

All processors are contractually bound to confidentiality and data protection obligations consistent with GDPR.

7. Data Retention

We retain personal data only for as long as necessary:

  • to fulfill the purposes described in this Policy,
  • to comply with legal, accounting, or regulatory requirements,
  • to resolve disputes and enforce agreements.

Customer Content retention is governed by contractual terms.

8. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against:

  • unauthorized access,
  • loss or destruction,
  • alteration or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

  • access your personal data,
  • request rectification or deletion,
  • restrict or object to processing,
  • request data portability,
  • withdraw consent at any time,
  • lodge a complaint with a supervisory authority.

Requests may be sent to: hello@visork.com

10. Children’s Privacy

The Service is not intended for children under the age of 18.

We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

The Service is operated from the European Union.

If data is transferred outside the EU/EEA, such transfers are safeguarded using appropriate legal mechanisms in accordance with GDPR.

12. Links to Other Websites

Our Service may contain links to third-party websites.

We are not responsible for the privacy practices or content of such external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the website or Service. Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: hello@visork.com
  • Address: Hledíková 3008/2, Praha 10, 106 00, Czech Republic